How do I reserve a free museum pass through the King County Library System?
Visit our museum pass page (also available through the 'Books & More' menu at the top of any page, under 'Services'), read the terms and availability for each museum. Scroll down to the “Reserve a...
View ArticleWhat are the restrictions on museum passes?
You need an active library card to reserve a museum pass. Your account must: have no more than $75 in fees, not be expired, or have any other notices on it (such as pending address verification)....
View ArticleCan I use my visitor, eCard, or student card to reserve museum passes?
Yes. Student cards do not have an email address associated with them. You will need to provide an email address every time you reserve a museum pass. We ask for your email address so that you can get a...
View ArticleWhy did I get a “Library Bar Code not found” error when I tried to reserve...
You might get this error if you typed the card incorrectly. Please try again. You may also get this error if your card is marked “inactive” or no longer is in our system. This could happen if your card...
View ArticleWhy did I get the message, “Authorization Criteria Failed. You have...
You will get this error if you have over $75 in fees. Accounts with over $75 in fees cannot borrow items. This includes checking out museum passes. Please contact library staff if your account is not...
View ArticleHow do I cancel or change a museum pass registration?
Visit our museum pass page (also available through Books and More and under Services). Scroll down or click link for Reserve a Pass or Change a Reservation. Click “My Passes” button to login and view...
View ArticleHow frequently can I reserve a pass for the same museum?
You may reserve a pass for the same museum every 90 days. KidsQuest Museum and Bellevue Arts Museum passes are limited to one pass per household. You must wait 90 days before making another reservation...
View ArticleWhy did I get the message, “Account Problem. Authorization Criteria Failed....
You will get this error if your library card expired. Cards expire when not used for two years. Please contact library staff if your account is not working.
View ArticleHow many museum passes can I reserve?
If your account is in good standing, you are eligible to reserve two museum passes per month. These two museum passes cannot be used on the same day; each cardholder is limited to a total of one pass...
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